Refund

Refund Policy

For Cirkul customers, the sections below set out returns, exchanges, and refunds. This page applies specifically to cirkulpi.shop.

How Cirkul handles exceptions
Customers using cirkulpi.shop can rely on the following Cirkul guidance about exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

What Cirkul customers should know about eligibility
For purchases made through cirkulpi.shop, Cirkul applies the following guidance on eligibility. Customers receive a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Our approach at Cirkul to condition of returns
For Cirkul customers at cirkulpi.shop, this section explains condition of returns. The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Details from Cirkul on refund timing
For Cirkul customers at cirkulpi.shop, this section explains refund timing. After the returned item reaches us and is inspected, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

What Cirkul customers should know about starting a request
The following starting a request guidance applies to the Cirkul storefront at cirkulpi.shop. When requesting a return or exchange, contact us at Support@Cirkulpi.shop before sending the item. Once the request is approved, Cirkul will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Our approach at Cirkul to support
For purchases made through cirkulpi.shop, Cirkul applies the following guidance on support. For return or exchange assistance, contact Support@Cirkulpi.shop or 8082691010.

What Cirkul customers should know about order problems
The following order problems guidance applies to the Cirkul storefront at cirkulpi.shop. If your delivery is damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Merchant Information
Business name: Cirkul
Brand name: Cirkul
Email: Support@Cirkulpi.shop
Phone: 8082691010
Physical address: 455 Locust Ct, Glassboro, New Jersey, 08028, United States